Colonial Double Room
- 1 Double bed
- Shower
- Heating
Hotel · Cusco · Cusco
Novotel Cusco
In a converted colonial building a short walk from Plaza de Armas, this hotel pairs modern comforts with attentive service.
- Walk to Plaza de Armas
- Highly rated service (9.5)
- In-house spa and sauna
8.8
Great
1162 reviews
Booking.com 8.8 · 1162 reviews
About
Novotel Cusco
Set in a restored colonial building, Novotel Cusco sits on a quiet street in the historic centre, roughly 700 metres from Centro Qosqo de Arte Nativo and a short stroll from Plaza de Armas. The property retains a sense of the city's past with a central courtyard and colonial-style rooms, while amenities like a restaurant, bar, and spa cover the essentials of a comfortable stay.
The hotel offers a range of rooms, including family duplexes and options with king-size beds. All rooms include heating and a private shower. Common areas include a garden terrace and a lounge bar. Staff are frequently praised for going out of their way to help with bookings, taxis, and lost items.
- No smoking on site
- Free Wi-Fi in public areas
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Service that goes beyond — Guests consistently mention staff who are proactive and generous—from arranging taxis to returning lost items.
- Location in the historic heart — A short walk to Plaza de Armas, Qorikancha, and other main sights, with Holy Family Church right next door.
- Comfortable, characterful rooms — Rooms blend colonial style with modern comfort, featuring good beds, quiet settings, and some with views over the hills.
- Well-regarded dining and ambiance — The courtyard is a highlight, with live music at dinner, and breakfast is noted for its variety and early start.
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Worth weighing
4 to weigh- Facilities rating is modest — While the hotel scores well on comfort and service, the facilities category is rated lower, suggesting some amenities might be basic.
- No on-site parking — The hotel doesn't list parking as an amenity, so you'll likely rely on taxis or public transport.
- Pets not allowed — If you're travelling with a pet, this isn't the right choice—the hotel is strictly no-pets.
- Potential street noise in colonial quarter — Being in the historic centre means you may hear street sounds, though some rooms are described as quiet.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Colonial Family Duplex Room
- 2 Single beds
- Shower
- Heating
Twin Room
- 2 Single beds
- Shower
- Heating
Standard Twin Room
- 2 Single beds
- Shower
- Heating
Standard Double Room Sofa Bed
- 1 King-size bed
- Shower
- Heating
Colonial Double Room
- 1 King-size bed
- Shower
- Heating
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- No smoking on site
- Lift
- Luggage storage
Dining & Drink
- Restaurant
- Bar/Lounge area
- Snack bar
- In-room breakfast
- Packed lunches
- Special diet menus
Wellness & Relaxation
- Spa & wellness centre
- Sauna
- Massage (back, head, full body, foot)
Services
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Paid airport shuttle
- Business centre
- Meeting/Banquet facilities
Room Amenities
- Heating
- Mini-bar
- Flat-screen TV
- Free toiletries
- Ironing facilities
Accessibility & Safety
- Wheelchair access
- Rooms/Facilities for disabled
- 24-hour security
- Key card access
- Smoke detectors
- Fire extinguishers
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.8/10 from 1,162 reviews
Booking.com · 8.8 · 1162 reviews
8.8Verified guest“A wonderful stay with reliable Wi-Fi, a spa, and 24-hour security. The staff were incredibly kind and even helped arrange a car service. I'm already planning to return for Christmas.”
8.8Verified guest“A great base for exploring Cusco and heading to Machu Picchu.”
8.8Verified guest“Everything was as close to perfect as possible. The staff were exceptionally accommodating, rooms were stylish and spacious, and the central courtyard added to the charm. Excellent service, just as we expected.”
8.8Verified guest“Lovely atmosphere throughout the hotel.”
8.8Verified guest“The rooms, location, and service were all excellent.”
8.8Verified guest“The staff were friendly and helpful. I left an item in the lobby, and Judith from the tourism desk raced through traffic to return it to me—truly above and beyond.”
04 — Location
Getting around Cusco
The property sits in Cusco.
Plaza de Armas: The heart of Cusco, a lively square with cafes, shops, and colonial architecture—just a few blocks from the hotel.
Qorikancha: The Inca sun temple, now a museum, is within walking distance and a must-see for its blend of Inca and colonial history.
Sacsayhuamán: This impressive Inca fortress sits on a hill above Cusco and is reachable on foot, though it's a bit of a climb.
Calle San Agustin 239, Cusco, Cusco, 0, Peru
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 99 rooms
06 — Questions
Frequently asked
What time is check-in and check-out?
Check-in is from 15:00 until 23:59, and you'll need to check out by 12:00.
Is parking available at the hotel?
The hotel doesn't list parking as an amenity, so you may need to rely on nearby public parking or taxis.
Can I bring my pet?
Pets are not allowed at Novotel Cusco.
Is there an airport shuttle?
Yes, the hotel offers a paid airport shuttle service.
Does the hotel have a restaurant?
Yes, there's an on-site restaurant, plus a bar/lounge and a snack bar for lighter bites.
Are there family-friendly facilities?
Yes, the hotel offers cots and a children's menu, and there's a Family Duplex room option.
The bottom line
For travellers who value attentive service and a central location in Cusco's historic core, Novotel Cusco is a dependable pick. The colonial atmosphere, helpful staff, and easy access to key sights make it a strong base for exploring the city.
8.8A solid choice for first-time visitors to Cusco who want service and convenience.
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